Every Gadovia order ships free, worldwide. No minimum, no thresholds.
Processing
Orders are checked and dispatched within 1–3 business days. You'll receive a tracking number by email the moment your parcel leaves the warehouse.
Delivery times
- United Kingdom & European Union — 7–14 business days
- United States & Canada — 8–16 business days
- Rest of world — 10–20 business days
These are business days and exclude weekends and public holidays. Customs inspections, severe weather and carrier backlogs can add a few days. We'd rather tell you that up front than promise a date we don't control.
Tracking
Tracking goes live within 24–72 hours of dispatch. If your number shows nothing yet, it usually means the parcel hasn't been scanned at the departure hub — give it another day before worrying. You can follow it any time on our order tracking page.
Split shipments
Orders with several items may arrive in more than one parcel, at no extra cost to you. Each parcel gets its own tracking number.
Customs and import charges
Depending on your country, import VAT or duties may apply on delivery. Where they do, they are the recipient's responsibility and are not included in the price you paid. Most orders fall below the local threshold and arrive with nothing to pay.
Wrong or incomplete address
Check your address at checkout — once a parcel is dispatched we can't change it. If a parcel comes back to us because the address was wrong, we'll reship it once you cover the return cost, or refund the order minus shipping.
Lost parcels
If tracking hasn't moved for 10 business days, email us. We'll open a case with the carrier and either replace the order or refund it in full.
Questions
Write to gadovia1@gmail.com. We answer within one business day.